Warranty for massage chairs | Bodymate Massagers, massaging products


We offer 2 Years Labor, 2 Years Parts warranty.


Labor: If during the Two YEAR period, any defect shall occur which is covered under this Limited Warranty, we will provide labor without charge.


Parts: If any defect shall occur within the first Three Year time period on the covered parts, we will repair or replace those parts.


Warranty does not cover:

Warranty will be valid when the problem in the our massage items is basically covered by incident, incorrect use electric supply/energy incorrect usage unauthorized maintenance damage originating from failure to follow along with the particular operating instructions, transportation lost/damage, theft, physical abuse, modification, vandalism or environment causes (fire, surges, windstorm, rust, grime, corrosion, earthquake and alike) natural diminishing, conditioning consequently of usage, lack of use throughout the repairs interval or awaiting parts or maintenance and items bought from unauthorized sellers. Damage incurred inside the handling and shipping process does not be considered as a problem under this warranty.

The actual warranty primarily applies on the product and does not include of any kind of accessories. We will not be liable for any indirect, consequential, or incidental damages (such as damages with respect to lost profits, injuries, medical-related issues, and alike). Our exclusive liability and the customer’s exclusive treatment method shall be for any repairments, or at our options, for the replacement of the defective component. If replacements parts for defective materials are not accessible, We reserves the right to make substitutions in lieu of repair or replacement. The warranties do not sign up to the products with condition involved with demonstration, leasing, or any other commercial uses.